Refund policy

RETURN & REFUND POLICY

Each Arielle Zorger Designs item is made to order especially for you. Because production begins specifically for each purchase, all sales are final.

RETURNS AND EXCHANGES

We do not accept returns or exchanges for change of mind, personal preference, or accidentally ordering the wrong product, design, or size.

ORDER CHANGES AND CANCELLATIONS

Orders cannot be changed or canceled once production has begun. If you notice an issue with your order, please contact us as soon as possible. Although we cannot guarantee that changes can be made, we will do our best to help if production has not yet started.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us through our website within seven calendar days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the item and its packaging

Once the issue has been reviewed and confirmed, we will provide an appropriate replacement or refund at no additional cost. Please do not mail an item back unless you receive return instructions from us.

APPROVED REFUNDS

If a refund is approved, it will be issued to the original payment method within five business days. Your bank or credit card company may require additional time to process and post the refund.

By placing an order with Arielle Zorger Designs, you acknowledge and agree to this return and refund policy.